INTELLIGENT
CONTACT
HANDLING

WORKFORCE
OPTIMISATION

ENTERPRISE
CONTENT
MANAGEMENT

BUSINESS
PROCESS
MANAGEMENT

Market Specific Solutions

  • Customer Solutions

    CUSTOMER SOLUTIONS

    From call backs that save the UK population over 700 years of call waiting, to optimising processes to ensure the right staff, are in the right place, at the right time to handle customer queries.

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  • Customer Solutions

    PATIENT SOLUTIONS

    Working with over 70% of the NHS Acute Health Trusts our Outpatient Reminder Application issues over 45,000 reminders daily.

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  • Citizen Solutions

    CITIZEN SOLUTIONS

    Our solutions help councils, universities, police and housing cost effectively service over 15 million UK citizens contact across multiple channels.

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  • Customer Solutions

    Contact Centre Solutions

    40% of the top 50 UK Customer Service organisations with Contact Centres use our customer engagement solutions to handle customer contact across multiple channels.

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Partners To Over 700 UK Public & Private Sector Companies

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Best fit solutions for 40% of the UK’s top 50 customer service companies

Netcall is transforming customer engagement. 

 

Our unique, integrated and affordable Liberty engagement suite allows clients to unify service and reduce cost across multiple channels. Optimising processes and resources gives you total confidence that every form of communication delivers a consistent customer experience, accelerating your journey to the complete customer engagement centre. 

 

Netcall’s comprehensive solutions deliver best in class results; revenue growth, asset efficiency, cost reduction, satisfaction, loyalty improvements and return on investment.  

Reduce customer effort with our Liberty software suite